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From the Chief
 Good Enough is the Enemy of Excellence

On March 17, 2015, the Commission on Fire Accreditation International granted the Kent Fire Department Regional Fire Authority (RFA) fire agency accreditation for another five years. This is the third time the Kent Fire Department has been granted accreditation after a peer site review by fire service professionals.

 

The professional peer site review team consisted of Team Leader Barry McKinnon, former Chief of the Office of the Fire Marshal for the Province of Ontario, Canada; Mike Despain, Fire Chief for the City of Clovis, California; Michele Hernandez, Management Analyst Strategic Services, Orange County, California Fire Authority; and David Hines, Battalion Chief, Wilmington, North Carolina. A key component of the accreditation process is to have an outside set of eyes evaluate the level and quality of fire, EMS (emergency medical services), and other services provided to our residents.

What is the value to our residents for the Kent Fire Department RFA to be one of 207 accredited fire agencies in the United States? The accreditation process requires the department to complete a comprehensive self-assessment program that measures all aspects of our department. Each year the department completes a compliance report on the changes within the organization. Every five years, when we ask the commission to be accredited for another five years, a peer review team of fire professionals comes in and confirms that the department is indeed providing the services identified in the self-assessment. Having outside evaluators review our organization enables our organization to not only continually strive for excellence, but also opens the door of opportunity to continuously improve our service delivery to our residents.

Continuous quality improvement of the department’s response time standards can mean seconds when seconds count. With cardiac arrest survival rates reaching a nationally recognized 62.3% in King County, our continuous quality improvement in response time standards will be a big step forward in sustaining or increasing the cardiac survival rate of the residents in our service area.

Good enough is the enemy of excellence. The Kent Fire Department RFA understands that good enough will not allow your fire department to continuously improve to meet or exceed established standards that are required to serve our residents when seconds count.

Accreditation of the Kent Fire Department RFA is about the residents and businesses of our service area, providing you with the service you expect and require when you call 9-1-1 for an emergency.

Thank you.


Kent Fire Department - RFA
24611 116th Ave. SE
Kent, WA 98030
Ph: (253) 856-4300